Highland Social Enterprise pivots business to launch online retail shop!

Sarah Medcraf Chamber News

With Scottish Retailers losing nearly 1.9 billion pounds of sales in the first four months of the pandemic – ILM Highland like every other business has had to look very closely at how they promote their retail shop offering to the Highlands.

ILM Highland is a Charity and Social Enterprise based in Alness which delivers valuable services to benefit the community, economy and environment throughout the Highlands.  The Electrical Retail Shop is home to new and refurbished items such as washing machines, fridges and freezers, tumble dryers, cookers, vacuum cleaners and many other electrical products and has been one of many stores to make a significant loss over the last few months.

Profits which are made from the Electrical Retail Shop support our charitable services to help keep vulnerable people living independently at home through our Care & Repair and Handyperson services. With this in mind and to ensure ILM’s offering can reach the whole of the Highland community we are delighted to announce the launch of our online retail shop!

ILM Highland Business Development Claire Weaver has said – “Having the online retail shop allows us to reach a wider audience, we get many phone calls with customers looking for stock and they are faced with concerns over budget or perhaps issues with delivery to the Highlands.  Having our stock online will allow them to browse what we available and work to a budget that they have.  All of our stock is also available for delivery throughout the Highlands – this can be done on the same day depending on where the customer is located.  We want to make things that little bit easier for people.”

ILM Highland also offer a collection service for your electrical items – all items that are collected are recycled or reused by their Waste Electrical service – this lowers the amount going to landfill and also helps the charity fund the additional charitable services of their business.

Maree Todd MSP, enthused “It’s great to see social enterprise re-evaluate and pivot to make things easier for people who might be more vulnerable in our communities. ILM Highland offer a fantastic service to local communities within the Highlands.”

For more information on ILM Highland or to browse their Electrical Retail Shop you can visit https://www.ilmhighland.co.uk