Coronavirus (COVID-19)

Many of our members have reached out to us to seek advice, help or support with regards to Coronavirus. We understand that it is not only staffing that is a concern but contracts / sales / orders, cash flow, supply chain etc. As the impact of the pandemic is changing daily, we understand that it is difficult to get all of the correct advice and plan accordingly.

By being a member of Moray Chamber of Commerce, you have access to regional, national, and international businesses. If you are coming up against an issue or problem, or would like to learn how other businesses are dealing with certain elements of COVID-19, please complete the form below and we can seek to get the answer for you from our ever-growing network.

We understand the rural challenges that Moray faces and a pandemic such as this could isolate us, we urge you to work together and support where you can. There is a high risk of many businesses laying off staff or closing their doors and we want Moray to come together as a community to help all of our businesses, regardless of sector or size, to survive this.

We’ve signposted a variety of websites below which we will be monitoring daily.


11/01/2021 First minister announces further tightening of current restrictions 

Further tightening of current restrictions have been outlined by the first minister today. 

  • Click and collect services will be limited to essential items only from Saturday. These services will need to ensure a staggered collection service. 
  • Take away services will be restricted to serving customers through hatches (no longer be able to serve customers from inside their premises)
  • Alcohol will no longer be able to consumed outdoor in level 4 areas from Saturday. 
  • There will be a legal obligation on employers to allow working from home. Requirement for only “essential” work taking place in private home (e.g by tradespeople) will be put into law.     
  • Amendment to regulations regarding staying at home. People will only be able to leave their  homes and remain outside for essential purposes.     

Further details can be found here and we will keep you updated through our website as and when more information is available. 



11/01/2021 Finance Secretary announces additional support for Leisure, Hospitality and Retail

Finance Secretary Kate Forbes has announced top-ups to the grant support available for hospitality, retail and leisure businesses who have been forced to close due to level 4 restrictions.

The Finance Secretary has said “As promised, this additional support for hospitality, retail and leisure businesses will be available this month, in some cases doubling or tripling the amount of support we are providing. Applications are open now and payment will be made this month.”

In addition to the grants businesses receive through the Strategic Business Framework Fund, eligible businesses will also get a one off grant of:

  • £25,000 for larger hospitality businesses on top of the 4-weekly £3,000
  • £6,000 for smaller hospitality businesses on top of the 4-weekly £2,000
  • £9,000 for larger retail and leisure businesses on top of the 4-weekly £3,000
  • £6,000 for smaller retail and leisure businesses on top of the 4-weekly £2,000
We will bring you further detail as and when it becomes available and more information can also be found here:


04/01/2021 First Minister Announces LOCKDOWN

The first minister has announced today that as of midnight tonight, mainland Scotland will be in ‘lockdown similar to March’. There is some changes to March lockdown so please read the guidance on what this means for your business.




22/12/2020 – First Minister’s Update

The Level 4 restrictions that will be applied across Scotland for three weeks from 26/12/2020 will be reviewed after 14 days.

Hospitality businesses will have to close for all but takeaways, and that non-essential shops will also be forced to shut their doors.

Ms Sturgeon said “given the severity of the situation” the definition of non-essential retail was being applied more widely, so that homeware stores and garden centres will also have to close, apart from click-and-collect services.

While current Level 4 restrictions prevent people from leaving their local council area unless this is essential, Ms Sturgeon said from Saturday the “strong advice” would be for people to “stay as local as possible and at home as much as possible”.

She added: “We will be considering in the days ahead whether we need to place that advice in law.”


21/12/2020 –  Fergus Ewing MSP, outlined further details on the specific sectoral business support packages that will be available in January 2021.

The funding is part of the short term response to the Scottish Tourism Recovery Taskforce recommendations and follows discussions with industry to target support, both of which the Chambers have been closely involved in. We have alsourged the Scottish Government to get behind a comprehensive package of support that will ensure businesses can preserve as many jobs as is possible over the coming weeks and months, in light of the recently announced changes to restrictions which will take place from Boxing Day. Details and opening dates for all funding pots will be announced in due course.

Please see a summary of these packages below:

  • £19.2 million to provide one-off grants for hospitality businesses
  • £50.8 million for businesses with a rateable value of more than £51,000 that have not received support from the Pivotal Enterprise Resilience Fund or Hotel Support Programme and some additional support to smaller businesses impacted by restrictions
  • £11.8 million for international inbound, coach tourism and domestic tour operators
  • £7 million for self-catering
  • £5 million for visitor attractions
  • £2.5 million for outdoor tourism
  • £2.3 million for hostels
  • £2 million for ski centres
  • £1.5 million for travelling show people ineligible for other support
  • £1.2 million for Destination Management Organisations
  • £1 million for B&Bs and guest houses excluded from the latest Non Domestic Rates scheme

You can find further information about eligibility requirements here: Strategic Framework Business Fund.


19/12/2020 – First Minister announces changes to Christmas restrictions and imposes country wide LEVEL 4 restrictions from BOXING Day.

The first minister has announced that to protect Scotland from a new strain of coronavirus she has implemented the following restrictions:

  • the planned easing of restrictions around Christmas will be for Christmas day only, travel within Scotland is allowed on this date only. Travel between Scotland and the rest of the UK will not be legal.
  • legal household limits will still apply – a maximum of 8 people from 3 households – however advice is that this a maximum and not a ‘target’
  • from 26th December, all of Scotland will have Level 4 restrictions applied, including the closure of non-essential retail and hospitality. The only exceptions will be Orkney, Shetland and the Western Isles, and the other island communities where restrictions have been reduced in recent weeks, who will be placed in Level 3. These restrictions will last for a minimum of 3 weeks.

This is a huge blow for us in Moray when our cases are so low and businesses have spent thousands becoming COVID secure.


Business Restrictions/Closure Grant

Download application form

from Boxing Day, in line with existing law, travel across local authority boundaries between areas in Level 3 or 4 will not be legal other than for specific exempt purposes

9/12/2020 – NEW £185 million package for business includes:

  • £5 million for the wedding sector and its supply chain, including photographers
  • one-off grants totalling £15 million for mobile close contact services, such as hairdressers
  • a £19 million fund and one-off grants for taxi drivers
  • £5 million for travel agents
  • almost £6 million for coach companies and tour operators




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Please click a title to be redirected to the most up to date information:

Guidance from Scottish Government re Social Distancing for Businesses 
Advice line for Scottish businesses
Rates & Grant information 
UK Government website
Scottish Government website
Government website – employer and business guidance
Business Support Finder
Tax Support
NHS Scotland
Visit Scotland
Travel Health Pro

Do you have a question? Ask it here and we will aim to respond with answers from our network: