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Membership & Events Manager


Salary: £35,000 per annum (full-time, 35 hours)
Location: Moray 
Reporting to: Chief Executive Officer

Moray Chamber of Commerce is the leading business network in Moray, representing and supporting businesses of all sizes and sectors. We connect, champion and strengthen our business community through advocacy, events, partnerships and practical support.

We are now seeking a Membership & Events Manager to play a key role in growing and engaging our membership and delivering a strong, high-quality events programme.

The role is a varied, outward-facing role with real opportunity to make an impact. You will lead membership growth and retention activity, build strong relationships with businesses, and deliver an events programme that adds genuine value to our members.


Key responsibilities

Lead membership growth and retention activity to support revenue growth

Plan, manage and deliver an annual events calendar with strong member experience

Lead membership onboarding and renewals activity

Build member engagement through proactive relationship management

Manage the membership pipeline: prospecting, conversion and retention

Maintain accurate member and event records and provide KPI reporting

Improve insight into growth, churn, engagement and event performance

Strengthen member feedback loops to continuously improve value and relevance


You’ll be a confident relationship-builder with a commercial mindset, comfortable working across a small team and engaging with businesses at all levels.

You will have:

Proven experience in membership growth, customer engagement or sales pipeline management

Experience delivering events from planning through to delivery

Strong relationship-building skills across sectors and senior stakeholders

A commercial, outcome-focused approach

The ability to plan campaigns and deliver measurable results

Knowledge of the Moray area and its business community

It would be great if you also have:

Sponsorship or partnership sales experience

Experience in a Chamber, membership body or business network

Confidence using CRM systems and reporting KPIs


Why join Moray Chamber?

A visible role at the heart of the Moray business community

Opportunity to shape membership growth and events delivery

Supportive, purpose-driven organisation with growth ambitions

Competitive salary and benefits package

 


Closing date: Friday 27th February 2026, 5pm
Interviews: Expected to take place Thursday 12th March. 

To apply, please send your CV and a covering note outlining your interest in the role to Sarah Medcraf, CEO – smedcraf@moraychamber.co.uk

A note from Sarah:
“This is an exciting time for us at Moray Chamber of Commerce. Feel free to call for a chat, but my best advice is to really use the cover letter to tell us why you’re interested in the role and what transferable skills you can bring to our small but mighty team.”

Download the Job Description here